Product Builder

Your mission is represented by 3 pillars : ### Build & Implement the solution You are responsible for designing, building and implementing Use Cases on our platform, based on the scoping done with the client at the beginning of the project and ensure that: - The Use Case’s KPI’s can be measured - The Use Case works as expected without any technical failures - You have followed Mindsay’s implementation best practices - You provide suitable demos to onboard the client on your implementation, based on their level of autonomy on the platform ### Project Management Lead clients’ project from end-to-end to ensure you deliver the value sold on time and with the required quality: - Organize and lead internal and client meetings, provide the necessary materials - Define with the client the best Use Cases and KPI’s to answer their business needs and measure the success of the solution ### Client Support Provide necessary support to ensure our client’s best use of the platform by: - Creating documentation around use case implementation - Training them on how to use the platform - Teaching them best practices of chatbot building ## Preferred experience # Preferred - 1+ year of successful experience in project management - You are business & client oriented - You have strong interest in technical subjects, and you are a fast-learner (you will learn new coding languages at Mindsay) - You are a team player, with excellent interpersonal & communication skills - You are enthusiastic, resilient, and positive - You have excellent oral and written communication skills in English and French - You embody Mindsay’s values of Feedback, Accountability, & Persistence